Bem-vindo ao IDC Directions® 2020

André de Aragão Azevedo

Crawford Del Prete

Leader of International Data Corporation (IDC). The premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.

Spending every day working with my team to make our global information services firm the best in the business. As President pivoted the company to new digitally enabled segments resulting in accelerated growth and near record profitability. An empathetic leader able to empower organizations to achieve.

Not only driving digital transformation at IDC, but helped define and quantify it for the industry. Responsible for all aspects of managing a 2,000+ person information services company with 1,100 analysts operating in over 50 countries. Focused on accelerating IDC’s revenue growth and relevance as technology reshapes the world.

Highly visible with deep customer relationships and expertise in multiple areas including Mobility, Cloud, Security, Enterprise Infrastructure and Software.

Sought-after thought leader and influencer on the future of technology in business, frequent contributor to major media outlets.

Specialties: Executive leadership and transformation of WW information services based companies. Well rounded leader experienced at all aspects of managing organizations. Creating and accelerating the growth of recurring revenue subscription based products.

Gabriel Coimbra

Com 20 anos de experiência no mercado de TIC, Gabriel Coimbra é Group Vice President da IDC e responsável pelas operações da IDC em Portugal, a empresa líder mundial na área de market intelligence, serviços de advisory e organização de eventos para os mercados das Tecnologias de Informação, Telecomunicações e Eletrónica de Consumo. Para além das atividades de gestão, Gabriel Coimbra está directamente envolvido na conceção e coordenação dos vários estudos e serviços de advisory que a IDC desenvolve em Portugal, contribui também em diversos projetos de consultoria e advisory da IDC em Portugal. Ao nível de EMEA faz parte da equipa que está a desenvolver novas práticas de consultoria e advisory na IDC. No contexto académico, colabora com algumas das principais instituições de ensino superior em Portugal, como é o caso da Católica Lisbon School of Business & Economics, NOVA IMS e Porto Business School, em programas de pós-graduação em Sistemas de Informação e Transformação Digital. A sua opinião é regularmente citada na imprensa especializada e económica, como é o caso do Semanário Expresso, Diário Económico, Revista Exame, Jornal de Negócios entre outras. Gabriel Coimbra é Mestre em Estatística e Gestão da Informação pela NOVA IMS e pós-graduado em Gestão Avançada pela Universidade Católica Portuguesa (UCP).

Per Melker

Per Melker brings more than 20 years’ experience of proven leadership, successful sales management and a history of delivering on business objectives to his role as Group Vice President and General Manager for IDC’s IT Executive Programs & CIO Executive Council.

IDC’s IT Executive Program makes it easy for IT Executives to access the relevant technology research and advice needed to make data-driven decisions as they lead their organization into the digital future. The CEC provides strategic leadership development for the transforming c-suite at the world’s most influential and evolving organizations.

Per has a solid track record of leadership in transforming businesses, with a particular focus on strategic planning, sales management and bridging the IT and business dialog. Per is a frequent speaker at industry and vendor events.

Per joined IDC in 2013 as Managing Director for IDC Nordic based out of Stockholm Sweden. Prior to joining IDC, Per spent 6 years with IDC’s sister business unit, IDG, as a National Sales Director and Senior Director. He holds a Master of Science in Information Technology and a Bachelor of Science in Marketing from Southern New Hampshire University.

Roberta Bigliani

Roberta Bigliani is vice president of IDC Energy Insights, IDC Financial Insights, IDC Government Insights, IDC Health Insights, IDC Manufacturing Insights, and IDC Retail Insights in Europe. In her role she offers strategic direction and advice to both vendors and end-user clients. She joined IDC in 2007 to create the European Energy business unit, and is now responsible for research-based advisory and consulting services across all industries. In 2017 she created the IDC Future of Work practice, for which she remains the executive sponsor for Europe. Her main areas of expertise include business and IT issues relevant to utilities and oil and gas companies, as well as digital transformation, the future of work, customer experience, and IT and operational technology integration. She is based in the IDC Italy office in Milan.

Robert Parker

Bob Parker is a Senior Vice President responsible for several areas of research at IDC.  Bob leads the global industry research teams which includes coverage of healthcare, government, retail, energy, manufacturing, and financial services as well as a cross industry group looking at emerging topics such as blockchain and robotics.  Additionally, Bob leads our teams in the enterprise applications space, services, and the IDC coverage of data intelligence which includes coverage of artificial intelligence.

César Pestana

President of ESPAP.IP – the public sector company responsible for the implementation and operation of the Shared Services Platform for the Portuguese Government in Financial Services and Accounting, Human Resources Management, Central Public Procurement, Data Center & Information Systems Services.

For the previous 9 years was Board Member at PT COMPRAS Negotiation Services SA. – the central procurement shared services company for PORTUGAL TELECOM (PT) group. Having led several areas including the Strategic Sourcing and Negotiation of the PT in all major purchasing categories, namely, Telecommunication Systems, Information Systems, Terminal Equipment, Home Equipment networking, Corporate Solutions for Business Customers. It was also in charge of the Process, Quality & Continuous Improvement and International Sourcing.

In PORTUGAL TELECOM since 2000, previously had several responsibilities in the Information Systems area in the Wireline Business Unit – PT COMUNICAÇÕES and in the Negotiation and Procurement area in the Media Business Unit – PT MULTIMEDIA.

Started his career as a Management Consultant at PricewaterhouseCoopers Consulting from Assistant Consultant to Manager. And after that joined Deloitte Consulting in Portugal as a Manager.

Has a Business Degree in Management (1993) and Master´s in Management and Industrial Strategy (1996) by ISEG – UTL – Lisbon University. Attended several training courses in the area of Leadership and Management, Negotiation and Information Systems among which the “Telecommunications Strategy & Marketing” at INSEAD, the “Program on Negotiation” at Harvard Law School and the “Business Dynamics” of MIT – Sloan Management School.

Is currently a guest lecturer at Porto Business School, University of Porto, in the following areas: Purchasing Management on the Executive MBA and on the Purchasing Management Post-Graduate; Sourcing on the Project Management Post-Graduate; Information Systems on the Purchasing Management Course.

Cristina Vaz Tomé

Desde Março de 2019 é membro da Comissão Executiva do Grupo Impresa e da Administração da SIC e Impresa Publishing (Expresso).

De fevereiro de 2015 a junho de 2018 foi administradora da RTP com os pelouros financeiro, recursos humanos, compras, engenharia e sistemas, área jurídica, centros regionais dos Açores e Madeira,

Em 2 dezembro de 2014 integrou o Conselho Diretivo do Programa Operacional de Sustentabilidade e Eficiência no Uso dos Recursos (POSEUR) do PT2020.

De junho de 2012 a agosto de 2014 foi Vice-Presidente do Instituto de Investigação Científica Tropical, na tutela do Ministério dos Negócios Estrangeiros.

Foi durante 14 anos, a consultora na  KPMG, onde como consultora sénior onde teve como principais responsabilidades o desenvolvimento dos serviços de Climate Change and Sustainability e coordenação e desenvolvimento de projetos em diferentes áreas para diversas indústrias.

Iniciou a sua carreira na Indústria Automóvel na AutoEuropa, onde esteve 6 anos.

É professora convidada de Ética e Responsabilidade Social na Universidade Católica desde de 2010 e membro da Direção da ACEGE.

Licenciada em Engenharia de Gestão Industrial , na Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa e MBA pela Universidade Católica Portuguesa (1999).

Francisco Barbeira

Currently leading Digital Transformation, IT, Operations, Efficiency, Security and Procurement.
15+ years in Top Executive Roles in Financial Industry, leading Digital, IT, Marketing, Operations and Organization.
Passionate about Stategy, Digital, Innovation and Change Management.
Standford Executive Programe 2010, Engineer’s degree in IT Systems (1991-1996)

José Ferrari Careto

Holds an economics degree from Universidade Nova de Lisboa. He has been working for utilities or utilities regulators since 1986. He participated in several start-ups and in various public tenders to obtain telecommunications licenses (among them a GSM license and a UMTS license). Served as Board Member at Anacom, the Portuguese regulator, between 2006 and 2012. Is currently Board Member at EDP Comercial.

Specialties: start-ups, regulatory affairs, marketing, negotiation, Digital

Miguel Águas

Teresa Rosas

Filippo Battaini

Filippo Battaini is head of IDC Retail Insights Europe. Filippo leads retail digital transformation projects and works with retailers to inform their digitalization strategy and with technology providers to help to understand their market potential.

Filippo’s research is focused on the impact of the application of emerging technologies—including artificial intelligence, machine learning, Internet of Things, augmented and virtual reality—on retail operations and business processes and how the digital transformation resulting from technology adoption is influencing and responding to consumer behavior dynamics.

Ana Lima das Neves

Fernando Bação

Filipe Araújo

Giulio Raffaele

Giulio Raffaele leads IDC Retail Insights’ research on worldwide retail innovation strategies. He also contributes to research on worldwide retail customer experience and commerce strategies, as well as European retail digital transformation strategies. Along with the foundational international research activity, he leads and provides support for consulting projects for consumer companies, IT vendors, and consulting and system integrator companies, and contributes to IDC’s event organization and execution.

Raffaele has a wide range of experience across operations, sales, marketing, and IT, with a focus on ecommerce companies in tourism that enabled him to explore all aspects of online businesses.

He recently took part in a French ecommerce group, focusing on a sales role and working with global luxury hospitality companies. Previously, he worked for an ecommerce start-up dealing with luxury hospitality companies, helping them to sell their unsold room inventory. He has experience of strategy definition, operations and technology set-up, digital marketing, business development (for Italian and other European markets), and web product management.

Gonçalo Gaiolas

Gonçalo Gaiolas is Vice President of Product at OutSystems. In his role, Gonçalo oversees product and platform strategy as well as execution. In the past few years Gonçalo has held a number of roles in areas related to Customer Experience, Customer Success, Digital Strategy, and Client Program Management. He is passionate about working directly with customers to help them achieve their desired outcomes, while at the same time infusing deep changes in how organizations work in the new digital age. Gonçalo is a Computer Science graduate from Instituto Superior Técnico in Lisbon and has a Management Certificate from University of Berkeley.

Linda Chandler

As research director of Government Insights Europe, Linda Chandler leads a research team focused on government, smart cities, and education. In her role she offers strategic advice and guidance to both vendors and end-user clients. Her specialist areas are Smart Cities & Communities, Future of Work in Government and Smart Campus.

Chandler is an experienced technology leader with over 25 years’ experience of digital transformation focused on the public sector. Prior to IDC she was an independent smart cities advisor following 10 years at Microsoft leading on smart cities in the U.K. and Asia. Before Microsoft, she was a CIO in regional government for a body of the Mayor of London.

She holds a first-class honors degree and masters in computing from the London School of Economics and also an MBA from the Open University.

Lorenzo Veronesi

Lorenzo Veronesi is a Research Manager for IDC Manufacturing Insights EMEA.

In this role, Veronesi supports all the IDC MI research services for EMEA, by analyzing IT opportunities in multiple manufacturing industry sub-verticals, by writing quarterly industry updates and standardized reports based on annual surveys on manufacturing end-users. He is also often involved in consulting projects in EMEA for end-users, IT vendors and public authorities. Veronesi also actively contributes to the Worldwide Operations Technology research services and related consulting activities.

His research focus spans across key processes such as supply chain management, product lifecycle management and manufacturing operations management in multiple manufacturing verticals, including among others automotive, aerospace, machinery, high-tech, chemicals, CPG, and fashion.

Veronesi also handles the IT spending forecast models and IDC Manufacturing Insights’ Global Production Index data.

Before joining IDC, Veronesi worked as analyst in multiple projects including research in the industrial logistics sector and as advisor for public authorities in Italy.

Veronesi holds an MSc Degree in Regional Science at the London School of Economics and Political Science and has graduated cum laude at the Bocconi University in Milan.

Luís Martins

Com mais de 20 anos na área de Segurança da Informação, foi gestor na área de governação, risco e conformidade de IT (GRC). Liderou equipas de entrega e pré-venda, desenhou e implementou vários projetos ISO27001 e coordenou equipas na implementação de projetos de atualização de soluções criticas no contexto da saúde e na automatização e otimização de projetos de atualização de software para diminuição do esforço e erro humano nos testes funcionais de aplicações.

Detém várias certificações reconhecidas pela indústria de TI no contexto da segurança da informação (CISM, CRISC – da ISACA, CIPM do IAPP), uma pós-graduação em Segurança da Informação pelo Royal Holloway da Universidade de Londres e experiência consolidada ao longo destes anos, na implementação de múltiplos projetos de grande dimensão na área da segurança da informação.

Atualmente, é o Diretor de Cibersegurança na Multicert.

Com mais de 20 anos na área de Segurança da Informação, foi gestor na área de governação, risco e conformidade de IT (GRC). Liderou equipas de entrega e pré-venda, desenhou e implementou vários projetos ISO27001 e coordenou equipas na implementação de projetos de atualização de soluções criticas no contexto da saúde e na automatização e otimização de projetos de atualização de software para diminuição do esforço e erro humano nos testes funcionais de aplicações.

Detém várias certificações reconhecidas pela indústria de TI no contexto da segurança da informação (CISM, CRISC – da ISACA, CIPM do IAPP), uma pós-graduação em Segurança da Informação pelo Royal Holloway da Universidade de Londres e experiência consolidada ao longo destes anos, na implementação de múltiplos projetos de grande dimensão na área da segurança da informação.

Atualmente, é o Diretor de Cibersegurança na Multicert.

Maggie Slowik

Maggie Slowik is a senior research analyst for IDC Manufacturing Insights EMEA. In this role, Maggie is responsible for executing research addressing supply chain planning & execution, innovation strategies, operations technology, and IT strategies, along with providing support to consulting projects for both vendors and manufacturers.

Pedro Faustino

More than 20 years of experience in the ICT industry, 15 of them in business and people management roles. Managed sales teams and business units in several industries.
Currently Executive Board member of Axians Portugal.

Axians is the VINCI Energies brand dedicated to ICT. Digital transformation and human touch are at the heart of who we are and what we do. We pursue a MEANING in everything we do !

Silvia Piai

Silvia Piai is Research Director for IDC Health Insights in Europe. In her role she provides strategic advice to end users and vendors operating in Healthcare and Life Sciences. In particular, she helps Healthcare and Life Sciences organizations understanding how technologies are disrupting and transforming traditional business models, accelerating the transition toward the value-based paradigm.

Silvia Piai’s research offers a comprehensive view on primary factors shaping the industry such as precision medicine, personalization of care, integration and collaboration. Within these themes, she provide an in-depth analysis of ongoing innovation and best practices in key technologies areas such as AI, Big Data and Analytics, and Cloud, as well as industry specific solutions.

Thomas Zink

Thomas Zink is Research Director for IDC Financial Insights and leads IDC’s European financial services research. Thomas core research coverage includes digital transformation in banking, retail payments, global transaction banking and wealth management. His key focus for the next year is on Open Banking and the emergence of an interconnected, collaborative, and accelerated ecosystem. This spans dealing with new regulations such as PSD2, readying legacy infrastructure and systems for the open API challenge, identifying and managing third party risks, new operating models such as banking as a platform, the super backoffice, etc. Another key focus will be around the rise of machine intelligence and its impact on workflow automation, contact centre and web chat automation, robo advisory, and business intelligence.

João Dias

João Freire de Andrade

Jorge Costa Reis

José Correia

José Correia é o Director Geral da nova HP Portugal, resultante da separação da Hewlett Packard em duas novas empresas independentes. Anteriormente foi o Director Geral da Hewlett Packard Portugal desde Maio de 2013 até Outubro de 2015 e Director da unidade de negócio Printing and Personal Systems desde Julho de 2012.

Com 30 anos de experiência no sector das tecnologias de informação, passou os últimos 20 anos na Hewlett Packard Portugal, onde desempenhou funções de Direcção Geral de Unidade de Negócio, Direcção Comercial de Grandes Contas e Direcção de Marketing, para as áreas de impressão e computação pessoal, no mercado de consumo e empresarial. Anteriormente trabalhou em funções ligadas à gestão de produto nas multinacionais SONY e Fujitsu Services, bem como funções de análise de sistemas e gestão de negócio noutras empresas nacionais.

José Correia é também presidente do Conselho da Divisão de Eletrónica da AGEFE – Associação Empresarial dos Sectores Eléctrico, Electrodoméstico, Fotográfico e Electrónico, e ainda membro da comissão executiva da APDC – Associação Portuguesa para o Desenvolvimento das Comunicações.

Licenciado em Gestão de Marketing, pelo Instituto Português de Administração de Marketing, José Correia tem também uma Pós-Graduação em Gestão, pela Universidade Nova de Lisboa, e especialização em Retail Management na Escola de Gestão INSEAD, em França.

Rui Ribeiro

• Visionary and goal-oriented. Business, Digital Transformation and Information Systems Executive with several industries know-how (Telco, Finance, Government, Utilities, among others), and demonstrated experience in planning, developing and implementing cutting edge information solutions to address business opportunities, throughout the strong experience for delivering Business deployments with Information Systems Architectures;
• Value-added of having the experience of 11 years in Software and Consultancy Services and more than 12 years of experience at an Enterprise and Government organizations, meaning the ability to deliver proactive and innovative project solutions with the overall view of end-to-end business, strategic and cultural processes within a company;
• Conception and development of Strategic Plans, either business or information systems for enterprises, with the competitive advantage of implementing that strategy across several areas: client services, product development support, sales, innovation, and quality assurance.
• Human resource leader and public speaking capabilities: experience of managing teams with +200 persons and has been a speaker in several events, conferences, and training.
• Roles across the organizations: General Manager, Sales, and Customer Director, Information Systems Director, Professional Services Director;
• Ph.D. and MBA degrees, supported by an IT Engineering graduation

AREAS OF EXPERTISE

• Business Strategy
• Information Systems
• Digital Transformation
• Product Development
• Sales and Marketing
• Leadership
• Team Building
• Innovation
• Consultancy

Specialties: Telcos, Utilities, Finance, Mobile Solutions, Digital Transformation

Vanda de Jesus